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FAQ'S

DO YOU OFFER GIFT CARDS?

We offer a Lulibox American Express gift card which you can purchase directly on our site in amounts ranging from $25-$200 in value. The card can be redeemable for any purchase like a romantic celebration, or a day at the spa for parents. The possibilities are endless. Personalize yours with a custom message and you're all set!

Additional Charges Include:

  • $5.95 card purchase fee

  • Shipping charges

  • Note: The shipping charge is waved when a gift card is included in the Lulibox shipment.

  • If you wish to send a money card by itself, we will be glad to gift wrap your card in a box, add a note and ship it directly to expectant parents.  Just let us know in the instructions!

Additional Info:

Your gift card will be purchased on your behest in your desired amount by Lulibox and in most cases the card is ready to use immediately upon reciept. Your can also activate your card and check your balance at AmerxGiftCard.com/balance/ or by calling the toll-free number listed on the back of your card. You will need to provide your card number, valid thru date, and security code located on the back of your card!

WHAT ARE THE PAYMENT OPTIONS?

Lulibox accepts payment with the following methods:

  • All major Credit cards

  • Debit Cards

  • Pay Pal

  • Stripe Square and Cash App

  • Apple Pay

WHAT IS YOUR RETURN POLICY?

If you are not 100% happy with your Lulibox, we want to make it right. You can return or exchange you purchase to Lulibox for up to 30 days after purchase.

  • We will credit your original method of payment, excluding delivery

  • Indicate the reason for your return in the contact form.

  • Affix the return label to the outside of your package.

  • We do not offer return labels.

  • A return label can be purchase at any UPS, FedEx or USPS delivery providers.

  • All returns will be inspected by our Quality Assurance team before we can process a refund.

  • Please contact us before you ship your box. You will need prior authorization

Hope this helps. Enjoy your LULIBOX!